In a real estate landscape that is evolving ever faster, digitalization and sustainability play a key role. Janssen & Janssen, a leading real estate agency with offices throughout Flanders, embraces these trends and is fully committed to innovation. Stefaan Janssens, founder and managing director, shares his vision of the future of real estate and how Setle contributes to their services.
Whereas real estate agents used to focus primarily on selling homes, today it's increasingly about total service. “Our USP is that we go above and beyond for our clients,” says Stefaan. “In addition to sales and rentals, we have our own mortgage and renovation department. We assist our customers not only with the purchase, but also with the financing and renovation of their home. This is an added value that is necessary today.”
One of the biggest challenges in today's market is dealing with homes with a less favorable EPC label. Buyers want energy-efficient homes, but much of the supply does not meet those expectations. “The key lies in a strong story,” says Stefaan. “We help buyers understand how to improve a home and what that means for them in the long run. Setle is a huge asset in this: their software provides transparent insight into renovation costs and energy improvements. This allows us to better advise buyers and convince them of a home's potential.”
The real estate market is facing not only a sustainability transition, but also a digital revolution. “The impact of AI and automation is huge,” notes Stefaan. “Not only in banking and insurance, but also in real estate. By simplifying and automating administrative processes, we can fully focus on the customer. That's where our real added value lies.”
Setle responds to this perfectly. “Our customers expect speed and accuracy. Thanks to Setle, we can give them real-time advice on renovations, costs and energy performance. Setle's neutral advice helps not only the buyer, but also us as real estate agents to work more transparently and efficiently.”
Janssen & Janssen has big ambitions. The firm is expanding its activities throughout Flanders and is committed to further digitalization. “Anyone who wants to remain relevant must evolve along with us,” Stefaan states. “We want to offer brokers the best tools and guarantee customers top-level service. That requires economies of scale, automation and the right partners.”
According to Stefaan, the market offers plenty of opportunities for those who think ahead. “The real estate industry is at a tipping point. Change is not always easy, but it offers huge opportunities. By working with strong digital partners like Setle, we stay ahead and offer our customers the best service.”